No cancellations or changes can be made after an order has been placed. Before placing your order, please be sure to double-check your purchase items and shipping address. Once the order is placed, we are not able to modify or cancel the order.
If you require assistance with an order, please reach out to our Care Specialists at help@babytula.com. Our Customer Care hours are Monday - Friday 8:30 am PST to 4:30 pm PST. Due to high volume, our response time may take up to 2 business days.
Please note that Baby Tula reserves the right to cancel any order, upon notice to you. Any order canceled by Baby Tula will not be shipped and will be fully refunded.